RAVINDRA'S BLOG

Wednesday, 17 January 2018

GoToAssist

  • GoToAssist  is a software to remotely control the customer PC.
  • GoToAssist is used for giving support to the customer virtually.
  • Using GoToAssist you can diagnose the customer.
  • Using GoToAssist you can control total PC of customer.
  • Using GoToAssist you can Chat and send files.

Install and Start GoToAssist.

  • Create GoToAssist account.
  • Click Start Session.
  • Click GoToOpener button.
  • GoToAssist Downloads and Installs.
  • Your session is started.
  • App symbol of GoToAssist expert is.

Connecting to GoToAssist.

  • Open www.fastsupport.com. site.
  • Click GoToOpener button.
  • GoToAssist Downloads and Installs.
  • Enter Your Name and Support Person reference key.
  • Click Yes to allow support person to access your PC.
  • Customer PC is shared.
  • App symbol of GoToAssist Customer is.