RAVINDRA'S BLOG

Friday, 22 December 2017

Email Etiquette

What is Etiquette:

  • It implies respect towards the other people and formal behavior of  person in the daily life.
  • It is the proper moment of a person according to the situation or  opposite persons behavior.

Email Etiquette:

  • As emailing is a communication between persons in their absence. 
  • Your text message, can reflects the behavior of you.
  • Email Etiquette is needed to make the conversation in proper sense.
  • Below are the some of the rules for proper Etiquette.

Proper Usage of To,CC and BCC:

  • To :

  • Primary recipient addresses.
  • Use To only if the information in the message is directing to that person.(or else use CC:).
  • In general use To if you are greeting that person. 

  • CC :

  • CC: Stands for Carbon Copy.
  • Same as a copy made in type writing using carbon paper.
  • Functional usage of CC: and To is same.
  • Difference is in formal communication.
  • Use CC: if the message is not directed to that person but he needs to view that message. 

  • BCC :

  • BCC: Stands for Blind Carbon Copy.
  • Same functionality as CC and To.
  • Only difference is people included in BCC are invisible to To and CC and even to persons in BCC. 
  • BCC is used for privacy purpose.
  • Don't use BCC in the place of CC always, use only if it is prior.

  • For Example:

  • For example my brother said me to send my resume to his friend and his company HR without mentioning any reference. 
  • So I mailed a resume to his friend and mentioning my brother email in CC: so he knows that I have sent email.
  • In same way I mailed my resume to his manager , mentioning my brother email in BCC: so the HR doesn't knows that about my brother.
  •  In below two figures you can see.

Subject :

  • Subject is nothing but summary or title of your mail.
  • Subject should be short, clear and relevant to mail.

Greeting,Salutation and Signature :

  • Use proper greeting depending on the mail.
  • Close mail with proper salutation (i.e., Regards, Thanks, Cordially, Good Day and Sincerely.
  • Use Signature at bottom of your mail.

 Some other Points :

  • Use brief sentence instead instead of direct sentence.
  • Check whether you want to reply every person are the individual person.
  • Don't use all upper cases or all lower cases to a word.
  • Don't use email for long information or for emergency purpose.
  • Don't use social abbreviations (i.e for you (4 u), thr (there)) .
  • Avoid overusing punctuation.