RAVINDRA'S BLOG
Email Etiquette
What is Etiquette:
- It implies respect towards the other people and formal behavior of person in the daily life.
- It is the proper moment of a person according to the situation or opposite persons behavior.
Email Etiquette:
- As emailing is a communication between persons in their absence.
- Your text message, can reflects the behavior of you.
- Email Etiquette is needed to make the conversation in proper sense.
- Below are the some of the rules for proper Etiquette.
Proper Usage of To,CC and BCC:
- Primary recipient addresses.
- Use To only if the information in the message is directing to that person.(or else use CC:).
- In general use To if you are greeting that person.
- CC: Stands for Carbon Copy.
- Same as a copy made in type writing using carbon paper.
- Functional usage of CC: and To is same.
- Difference is in formal communication.
- Use CC: if the message is not directed to that person but he needs to view that message.
- BCC: Stands for Blind Carbon Copy.
- Same functionality as CC and To.
- Only difference is people included in BCC are invisible to To and CC and even to persons in BCC.
- BCC is used for privacy purpose.
- Don't use BCC in the place of CC always, use only if it is prior.
- For example my brother said me to send my resume to his friend and his company HR without mentioning any reference.
- So I mailed a resume to his friend and mentioning my brother email in CC: so he knows that I have sent email.
- In same way I mailed my resume to his manager , mentioning my brother email in BCC: so the HR doesn't knows that about my brother.
- In below two figures you can see.
Subject :
- Subject is nothing but summary or title of your mail.
- Subject should be short, clear and relevant to mail.
Greeting,Salutation and Signature :
- Use proper greeting depending on the mail.
- Close mail with proper salutation (i.e., Regards, Thanks, Cordially, Good Day and Sincerely.
- Use Signature at bottom of your mail.
Some other Points :
- Use brief sentence instead instead of direct sentence.
- Check whether you want to reply every person are the individual person.
- Don't use all upper cases or all lower cases to a word.
- Don't use email for long information or for emergency purpose.
- Don't use social abbreviations (i.e for you (4 u), thr (there)) .
- Avoid overusing punctuation.